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Privacy Policy

At Two Fat Ladies Bingo, we take your online safety and data protection seriously. This Privacy Policy outlines how we collect, use, protect, share, and store personal information collected through our website or mobile app.

What Personal Information May Be Collected

When you register for an account with us, we may request some basic personal details to verify your age and identity. These include:

  • Full name
  • Date of birth
  • Mobile number

We also collect device information such as:

  • Device type
  • Browser type and version
  • Operating System version
  • Screen resolution and color depth
  • IP Address
  • Device location data

Additionally, we may store analytics and behavioral data to improve our services. This can include:

  • Login attempts and failed login counts
  • Game played statistics
  • Bingo ticket purchase history
  • Session duration and frequency of visits

Cookies and Tracking Technologies

Like most websites, Two Fat Ladies Bingo uses cookies to enhance user experience and functionality. These files store information about your preferences on our site and help us track usage patterns. We use third-party analytics tools like Google Analytics to monitor traffic and make data-driven decisions.

However, we do not collect or use personal identifiable information from these technologies unless specifically stated in this policy.

Communication Preferences

We respect your communication preferences and only send emails that contain essential service-related updates. These notifications are designed for important account-specific events such as:

  • Account creation
  • Payment confirmations
  • Bonus/offer details

You can manage your email subscriptions at any time through our websites settings panel or by reaching out to customer support.

Account Security and Access Control

We understand the importance of safeguarding your online security. Two Fat Ladies Bingo ensures that all user information is securely stored, using SSL/TLS encryption. Our system also features multi-factor authentication, password hashing, and two-way verification for maximum protection against unauthorised access.

To further secure your account:

  • Always keep a unique and strong password
  • Use our password manager to save login credentials safely
  • Keep device software up-to-date with the latest security patches

Data Storage and Retention

We store user information securely in compliance with international regulations on data protection. Data is retained for as long as necessary to maintain accurate records of your account history, comply with regulatory requirements or address legitimate business purposes.

After a specified time period, we review all stored data to determine if it still meets our retention criteria. Inactive accounts may be removed from storage altogether.

User Rights and Data Corrections

If you wish to make changes or request the deletion of your personal information, please contact us via . Two Fat Ladies Bingo commits to processing such requests efficiently and in compliance with relevant data protection laws.

Before we can fulfill any deletion request:

  • Verify your account ownership
  • Validate that all stored user information associated with the requested deletion is accurate

Security Audits, Platform Monitoring

We take proactive measures to monitor our platforms performance, identify security threats and address suspicious behavior promptly. Regular penetration testing helps safeguard against system vulnerabilities.

User Data Protection Policy Compliance

Two Fat Ladies Bingo follows a strict set of rules to handle user data responsibly:

  • GDPR
  • UK ICO guidance